Terms and Conditions

Effective Date: 16th June 2026
Last Updated: 16th June 2026

These Terms and Conditions (“Terms”) govern your access to and use of https://dotndot.com/, including its pages, forms, content, features, resources, and related services (collectively, the “Website”).

The Website is operated by [insert full registered legal entity name], trading as “DotnDot,” with its registered or principal office at [insert complete business address] (“DotnDot,” “we,” “us,” or “our”).

By accessing the Website, submitting an enquiry, booking a consultation, or using our services, you confirm that you have read, understood, and accepted these Terms. If you do not accept them, do not use the Website.

1. About DotnDot

DotnDot provides digital marketing and consulting services, including:

• Brand marketing

• Digital strategy

• Social media marketing

• Search engine optimization

• Digital advertising

• Lead generation

• AI-based marketing and advertising

• Marketing automation

• AI consulting

• Content, design, analytics, and related marketing services

• Managed and co-managed marketing services

Service availability, scope, pricing, timelines, and deliverables vary by engagement. A separate proposal, quotation, statement of work, order form, service agreement, or other written contract may govern a specific project.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use the Website.

When you use the Website on behalf of a company, partnership, organization, or other legal entity, you confirm that you have authority to bind that entity to these Terms.

3. Acceptable Use

You may use the Website only for lawful purposes and in accordance with these Terms.

You must not:

• Violate any applicable law or regulation

• Submit false, misleading, fraudulent, or unauthorized information

• Attempt to access the Website, servers, systems, accounts, or networks without permission

• Upload or distribute viruses, malware, harmful code, automated scripts, or disruptive technology

• Scrape, crawl, copy, collect, or extract Website content or data without our written permission

• Disrupt the Website’s operation, security, or availability

• Impersonate another person or misrepresent your identity or affiliation

• Use the Website to send spam, unsolicited messages, or unlawful material

• Reverse engineer or attempt to obtain the source code of any Website feature

• Use our content, branding, or services to create or promote a competing service without permission

We may restrict, suspend, or end your access if we reasonably believe that you have breached these Terms.

4. Enquiries and Consultation Requests

The Website may allow you to contact us, request information, submit a support request, or book a consultation.

Submitting a form or booking a consultation:

• Does not create a client, agency, partnership, fiduciary, employment, or professional-adviser relationship

• Does not require us to accept an engagement

• Does not guarantee service availability, pricing, timelines, or results

• Does not create a binding offer unless we confirm it in writing

You must provide accurate, complete, and current information.

5. Client Services and Separate Agreements

These Terms mainly govern your use of the Website. A separate written agreement may apply when you purchase or engage our professional services.

That agreement may cover:

• Scope of work and deliverables

• Milestones and timelines

• Fees, taxes, invoices, and payment terms

• Advertising and media budgets

• Client duties and approval processes

• Intellectual property rights and licenses

• Confidentiality and data processing

• Third-party platforms and software

• Service limits

• Cancellation and termination

• Liability and dispute procedures

If a separate written agreement conflicts with these Terms, the separate agreement will govern the relevant paid services.

6. Fees, Payments, and Taxes

Prices shown on the Website are estimates unless we clearly state that they form a binding quotation.

We will state service fees in a proposal, quotation, invoice, order form, or service agreement. Unless we agree otherwise in writing:

• You must pay fees in the currency shown on the invoice

• Taxes, duties, advertising costs, platform charges, and third-party expenses may apply separately

• You must pay invoices by the stated due date

• We may suspend services or withhold deliverables if payment is overdue

• You are responsible for bank fees, currency conversion fees, and charges imposed by your payment provider

We may change our prices and service packages. A price change will not affect an existing written agreement unless that agreement allows it.

7. Advertising and Third-Party Costs

Advertising budgets, media spend, influencer fees, software subscriptions, stock assets, licenses, platform charges, and other third-party expenses are separate from our professional fees unless a written agreement states otherwise.

You must maintain enough funds to cover approved advertising and third-party costs.

Third-party platforms may change their pricing, policies, algorithms, approval rules, account access, or availability. We are not responsible for suspensions, restrictions, rejections, outages, or changes imposed by those platforms.

8. Client Responsibilities

When you engage our services, you may need to:

• Provide accurate information, materials, access credentials, approvals, and feedback on time

• Confirm that you have the right to use all logos, trademarks, images, videos, databases, contact lists, testimonials, claims, and other materials you provide

• Review and approve campaigns, content, designs, targeting settings, budgets, and deliverables.

• Follow all applicable advertising, privacy, consumer protection, intellectual property, anti-spam, and industry-specific laws.s

• Protect account credentials and access permissions

• Tell us about changes that affect the engagement

• Cooperate with reasonable requests required to complete the work

We are not responsible for delays, additional costs, or performance issues caused by missing information, late approvals, unavailable access, inaccurate instructions, or matters beyond our control.

9. No Guarantee of Results

Marketing, advertising, search engine optimization, social media, lead generation, AI tools, and consulting depend on factors outside our control.

Unless a signed written agreement states otherwise, we do not guarantee:

• Search engine rankings

• Advertising approval or placement

• Website traffic

• Social media reach or engagement

• Lead volume or quality

• Sales, revenue, profit, or return on investment

• Conversion rates

• Customer acquisition costs

• Platform availability

• Campaign performance

• Any specific commercial result

Forecasts, estimates, projections, recommendations, case studies, testimonials, and past results do not guarantee future performance.

10. Artificial Intelligence

Some Website features and services may use artificial intelligence, automation, machine learning, or third-party AI tools.

AI-generated or AI-assisted content may:

• Contain errors, omissions, or inaccuracies

• Require human review, editing, verification, or legal approval

• Produce different results from similar instructions

• Be subject to third-party provider rules and technical limits

Do not treat AI-generated material as legal, financial, medical, regulatory, or other specialist advice.

Unless we agree otherwise in writing, you must review and approve AI-assisted material before publishing, distributing, relying on, or using it commercially.

Do not submit confidential, sensitive, restricted, or personal information to an AI tool unless you have the required authority and have agreed to suitable security and data-processing terms with us.

11. Intellectual Property Rights

11.1 Website Content

DotnDot or its licensors own the Website and its content, including text, graphics, designs, layouts, photographs, videos, icons, logos, trademarks, service names, software, code, and downloadable materials.

Applicable intellectual property laws protect this content.

We grant you a limited, revocable, non-exclusive, and non-transferable license to access and use the Website for lawful business or informational purposes.

You may not reproduce, publish, distribute, sell, license, alter, display publicly, create derivative works from, or commercially use Website content without our written permission.

11.2 DotnDot Branding

You may not use the “DotnDot” name, logos, taglines, designs, or service marks without our written permission.

Your use of the Website does not give you ownership of our intellectual property.

11.3 Client Materials

You retain ownership of the materials you provide, subject to any separate written agreement.

You grant us a limited license to use, reproduce, edit, process, and share those materials as needed to provide the agreed services.

You confirm that your materials do not violate any third party’s intellectual property, privacy, publicity, confidentiality, or other legal rights.

11.4 Project Deliverables

The applicable proposal, statement of work, or service agreement will define ownership and license rights for paid project deliverables.

Unless we agree otherwise in writing, we retain ownership of our existing materials, methods, templates, processes, knowledge, tools, software, reusable components, and general skills.

12. Portfolio and Publicity

When the applicable service agreement permits it, or when you give consent, we may identify you as a client and display non-confidential project materials, results, logos, or campaign examples in:

• Portfolios

• Case studies

• Proposals

• Award submissions

• Presentations

• Marketing materials

Any different arrangement must be recorded in writing.

13. User Submissions

When you submit feedback, comments, suggestions, reviews, inquiries, files, or other materials through the Website, you confirm that:

• The material is lawful and accurate

• You have the required rights and permissions

• The material does not violate another person’s rights

• The material does not contain malware or harmful code

• The material is not defamatory, threatening, abusive, deceptive, obscene, or unlawful

You allow us to use and process your submission to:

• Respond to your request

• Operate and improve the Website

• Provide our services

• Protect our rights

• Meet legal obligations

14. Confidentiality

Information sent through general Website forms is not confidential unless we agree otherwise in writing.

Do not submit trade secrets, privileged communications, passwords, financial credentials, sensitive personal data, or confidential business information through a general contact form.

A service agreement or non-disclosure agreement will govern confidentiality duties connected with a client engagement.

15. Privacy and Cookies

Our Privacy Policy explains how we collect, use, store, and disclose personal information.

The Website may use cookies and similar technologies for:

• Website functionality

• Analytics

• Security

• Personalisation

• Marketing

Where required by law, we will provide controls for non-essential cookies.

By using the Website, you acknowledge that we will handle your information in accordance with our Privacy Policy and applicable law.

16. Electronic Communications

When you contact us, provide contact details, or engage our services, you agree to receive communications about:

• Your inquiry or consultation

• Service proposals

• Account administration

• Project updates

• Support and security matters

• Transactions and invoices

• Other matters connected with your relationship with DotnDot

We may send marketing messages where permitted by law. You may unsubscribe through the link included in the message.

We may still send service, account, security, or transaction messages when needed.

17. Third-Party Websites, Platforms, and Services

The Website may link to or connect with third-party websites, social media platforms, payment providers, advertising networks, analytics services, scheduling systems, software tools, and other external services.

Third-party terms and privacy policies govern those services.

We do not control and are not responsible for:

• Their content, security, availability, or accuracy

• Their collection or use of information

• Transactions you enter into with them

• Changes to their products, services, or policies

• Loss caused by your use of or reliance on them

A link or reference does not mean that we endorse the third party.

18. Website Availability and Changes

We aim to keep the Website available and accurate, but we do not guarantee uninterrupted, secure, timely, or error-free access.

We may:

• Change, update, remove, or discontinue content or features

• Carry out maintenance

• Restrict access to parts of the Website

• Correct errors or inaccuracies

• Change service descriptions or availability

We are not responsible for interruptions caused by hosting providers, communication networks, cyber incidents, maintenance, third parties, or events outside our control.

19. Informational Content

Website content, blog posts, guides, FAQs, resources, and marketing insights are for general information only.

They do not constitute legal, financial, tax, medical, regulatory, cybersecurity, or other professional advice.

Seek advice from a qualified professional before acting on information that may affect your legal, financial, or commercial interests.

We may update Website content, but we do not guarantee that every item is complete, current, or error-free.

20. Disclaimer of Warranties

To the fullest extent permitted by law, we provide the Website and its content on an “as is” and “as available” basis.

We exclude all express, implied, statutory, and other warranties relating to:

• Accuracy

• Completeness

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Availability

• Security

• Compatibility

These Terms do not exclude any warranty or legal right that the law does not allow us to exclude.

21. Limitation of Liability

To the fullest extent permitted by law, DotnDot and its directors, employees, contractors, agents, affiliates, and service providers will not be liable for:

• Indirect, incidental, special, exemplary, punitive, or consequential loss

• Loss of profit, revenue, sales, business, opportunity, goodwill, or anticipated savings

• Loss, corruption, or unauthorized disclosure of data

• Business interruption

• Advertising platform restrictions or account suspensions

• Loss connected with third-party content or services

• Loss caused by reliance on Website information

A separate service agreement may set a different liability limit for paid professional services.

Nothing in these Terms limits or excludes liability for:

• Fraud

• Fraudulent misrepresentation

• Wilful misconduct

• Death or personal injury caused by negligence

• Any liability that the law does not allow us to limit or exclude

22. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold DotnDot, its directors, officers, employees, contractors, and affiliates harmless from claims, liabilities, damages, losses, penalties, and reasonable expenses arising from:

• Your unlawful or unauthorized use of the Website

• Your breach of these Terms

• Materials or information you submit

• Your violation of another person’s rights

• Your breach of applicable law

You do not need to indemnify us for loss caused solely by our fraud or wilful misconduct.

23. Suspension and Termination

We may suspend or end your access to the Website when:

• You breach these Terms

• Your conduct creates a legal, security, financial, or reputational risk

• A law or competent authority requires us to do so

• We discontinue the Website or a related feature

Sections that should continue after termination will remain in effect. These include provisions concerning intellectual property, disclaimers, liability limits, indemnity, governing law, and disputes.

The applicable service agreement will govern the termination of paid client services.

24. Events Outside Our Control

We are not liable for delay or failure caused by events outside our reasonable control, including:

• Natural disasters

• Flood, fire, epidemic, or pandemic

• War, terrorism, civil unrest, or government action

• Labour disputes

• Power, internet, cloud, or communication failures

• Cyberattacks

• Failures involving third-party platforms or suppliers

• Changes made by search engines, social networks, advertising platforms, or technology providers

25. Governing Law and Jurisdiction

The laws of India govern these Terms without regard to its conflict-of-laws rules.

Subject to mandatory consumer rights and any dispute resolution process in a separate service agreement, the courts of Hyderabad, Telangana, India, will have exclusive jurisdiction over disputes arising from these Terms or the Website.

26. Dispute Resolution

Before starting formal legal proceedings, both parties will try to resolve the dispute through good-faith discussions.

The party raising the dispute must send a written notice that explains:

• The nature of the dispute

• The relevant facts

• The requested resolution

Both parties will try to resolve the matter within 30 days after the other party receives the notice.

Either party may seek urgent injunctive or protective relief when necessary.

27. Changes to These Terms

We may update these Terms when our Website, services, business practices, technology, or legal duties change.

We will publish the updated Terms on this page and revise the “Last Updated” date.

Unless we state a later effective date, changes take effect when we publish them.

By continuing to use the Website after a change takes effect, you accept the revised Terms.

28. General Provisions

28.1 Entire Agreement

These Terms, the Privacy Policy, and any applicable written service agreement form the agreement between you and DotnDot for the matters they cover.

28.2 Severability

If a court finds any provision invalid or unenforceable, the remaining provisions will remain in effect.

The invalid provision will be changed only as necessary to make it enforceable.

28.3 Waiver

A failure to enforce a provision does not waive that provision or any other right.

28.4 Assignment

You may not transfer your rights or obligations under these Terms without our written consent.

We may transfer our rights and obligations as part of a merger, restructuring, business sale, or transfer to an affiliate or successor.

28.5 No Partnership or Agency

These Terms do not create a partnership, joint venture, employment, fiduciary, or agency relationship between you and DotnDot.

28.6 Headings

Headings help organize these Terms, but do not affect their interpretation.

29. Contact Us

For questions about these Terms, contact:

DotnDot
Email: [email protected]
Phone: +9- 98483 21284
Website: https://dotndot.com/